Innovative Healthcare Solution in Pakistan

In recent years, there has been considerable progress in the healthcare sector of Pakistan. We cannot say that everything is going exactly as per the plan, but generally the trend is towards the betterment.

Conventionally, healthcare services and Pakistan don’t go arm in arm. Pakistan’s healthcare sector always has lacked gleam and efficiency, partly due to shortage of facilities and partly due to the unprofessional conduct of the people involved in delivering services. If we take a look into the late twentieth century, there were widespread cases of easily curable yet fatal diseases and disorders. Healthcare facilities were not up to date and people mostly use to rely on Tibbs. Local chemists were not working in synchronization with the needs of healthcare sector. Even the government was unable to bring in ample financing into the health sector, which gave a lot of disadvantage to the chance of progress at that time.

Today, Pakistan is the sixth most populous country in the world, with one of the highest population growth rates, which makes effective management of existing healthcare resources an intransigent need for all Pakistanis. Over the past few years there has been considerable progress in the healthcare sector of Pakistan. Not everything is exactly going as per the plans, but in general the trends are leading us to the advancement. Various healthcare establishments (HCEs) in Pakistan are research based, where they the professionals are using high-tech biochemical and biotechnological methods to test the effectiveness of various therapeutic drugs and modes of treatment being integrated in Pakistan. Government has also played a sustaining role in the advancement of healthcare sector. Latest methods of vaccination, surgery, cancer treatments, organ transplant and lab analysis has greatly helped Pakistan in reducing life losses and improving the life expectancy for the general public. All of these developments have certainly supplemented gleam to the healthcare sector in Pakistan.

The twenty-first century has advanced towards automation and digitization. From business to entertainment, everyone prefers digitalization. On these exceptional grounds, global healthcare industry has also switched towards digitalization. Taking a leaf out of the developed sector of the world, a similar approach is being followed in Pakistan as well. A service named “Healthcare Pakistan – One Stop Healthcare Marketplace” has been launched with the purpose to assist people of Pakistan. This Portal aims to bridge the gap between the patients and doctors, hence changing the way patients and doctors used to interact with each another.

The usual way to approach a doctor requires a patient to physically visit different hospitals to check on multiple doctors, calling hospitals and clinics for appointments and asking their relatives or other patients about each doctor to roughly estimate the expertise of each doctor and then to decide as to which doctor would suit him or her. After making a decision, the patient would book an appointment. Once the appointment gets booked, the patient would wait for the day when he is due to meet the doctor. Once the time comes, he visits the hospital and patiently waits for his turn, only to know that the doctor didn’t show up and the appointment is postponed.

To counter such situations and to improve the healthcare experience in general, “Healthcare Pakistan” is a modern healthcare marketplace that addresses this problem in a very unique way. It maintains a database of verified doctors, which is available for all patients. A patient can scroll through the platform to see doctors near him. He can see the profile of each doctor to see his certifications, experience level and other patients’ reviews on that doctor’s profile. After making a decision, he can book an appointment with the press of a button. The doctor also gets an automated notification that an appointment has been booked. If the doctor fails to make it to the hospital or he plans to take a day off in future, he can cancel all the appointments on a particular day with the touch of a button. In this way, both time and energy are saved.

Moreover, “Healthcare Pakistan” platform also enables patients to post their documents and diagnostic reports ahead of their appointment with the consultant. On the other hand, the consultants can use Healthcare Pakistan as a means of marketing themselves by maintaining their profiles, which will naturally gain more patients. Health blogs and videos will also be are published by doctors for enthusiastic readers so that they can learn about the most trending medical stories on the internet. “Healthcare Pakistan” portal is powered by a comprehensive healthcare information management system (HIMS) named as “ClinicConnect”. ClinicConnect is developed by Softech Systems Private Limited which is a leading eHealth and Fintech solutions development company in Pakistan.


ClinicConnect is a modern practice management solution built for both healthcare professionals and patients. Built by a group of seasoned healthcare professionals and IT experts, ClinicConnect brings strength to meet requirement of any size of clinic and yet not compromising on the quality of care and administration.

ClinicConnect offers modern workflows of a clinic including multiple consultants, online and walk-in appointment scheduling, consultant schedule, consultant queue, billing, electronic medical records, telemedicine, voice notes, Email / SMS reminders and much more. ClinicConnect is hardware friendly and is accessible anywhere, anytime and on any device of your choice.

“Healthcare Pakistan” comes in a package along with ClinicConnect which is basically a freemium service for patients, however, a Monthly subscription fee is charged from healthcare consultants.

· Consultant Portal: ClinicConnect offers a complete package of features that are essential for running any size of clinic. These features include patient registration, appointments management, patient EMR and billing services etc. Quickly record symptoms, make assessments, and write prescriptions. Easily keep any size of patient data without maintaining IT infrastructure.

· Patient EMR: ClinicConnect offers a very comprehensive Electronic Medical Record management. ICD10, CPT and customized diagnostics, comprehensive drug and medicine dictionary, audio notes, patient vitals, assessments and high quality video call are part of patient EMR module.

· Patient Portal: Patient portal of ClinicConnect enables patients to get instant appointments in few clicks from their favourite doctors without visiting or calling them. View your upcoming appointments, recent appointments, current medications and diagnostics using ClinicConnect. Upload lab test results, assessments and other documents for doctor’s review.

· Mobile Apps: ClinicConnect offers feature-rich mobile apps for consultants and patients. Mobile apps are available for Android phones and iPhones. Stay updated with your care provider and patients through ClinicConnect mobile apps.

In short, one can see many things in Pakistan’s healthcare sector shaping up for the betterment

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